I have a client whose email address is not being accepted by my email account. How do I unblock his address?
How do I find a list of email messages that have been blocked as spam?
If your spam settings are set to save blocked emails, just go to your Bulk folder and check there. If you're not sure of what your settings are on, go to Options on the right of the main mail screen, then to Spam Protection in the first column. The first section controls what Yahoo does to spam, and you can change that as you need to.
To be sure that your client's emails come through to you, create a filter so that Yahoo will not send your client's emails to the Bulk or Trash folders. (Filters take precedence over spam settings.) Go to Options, then to Filters in the middle column. Click Add to create a new filter, then give it a name and fill in your client's email address in the "From header:" box. Towards the bottom of the page, choose where you want your client's email to go - the Inbox is easiest, unless you have a different folder for specific clients. Then click Save Changes and you should be set.
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